Sagaat Atelier offers no refunds and no Returns once the order is paid for; all sales are final. You can choose to add an extra $100.00 insurance to your costume(s) price to cover any defects that might occur during the shipping and/or handling; this insurance also covers the unlikely loss of the costume(s) while shipping.
Should you choose to pay the above mentioned insurance, and any of the above unfortunate events take place, Sagaat Atelier is committed to provide you with a new costume(s) provided that you pay for the shipping fees to return the costume(s) back to us, after providing our Customer Service Department with a photo proof of the defected costume(s). Return instructions will be sent to you with the shipping address.
Posted in: Questions about Shipping